If you are currently experiencing an emergency, please call
Useful information for patients and visitors about admission, payment and visiting hospital
We provide a wide range of hospital based services as well as community health services
Information about our Hospitals, Multipurpose Services, Community Health Centres and Community Mental Health Centres
We aim to encourage and support the community to make healthy lifestyle changes at a personal level, and create an environment that supports healthier living.
At MLHD we’re always on the lookout for great people who value collaboration, openness, respect and empowerment. We strongly believe ‘Our People are our Future.’
We provide public health services to people across the Riverina, Murrumbidgee Irrigation Area and the South Western Slopes of NSW.
We will advise you within five working days of receiving your application if it is valid under the GIPA Act. If it is not valid, we will tell you why and help you to make it valid.
We will then process your application by searching for the information or let you know if it is more appropriate for your application to be dealt with by another agency.
In processing your application, we may have to consult other people, businesses or government agencies on the release of information that relates to them. A decision is then made:
We will provide you with reasons for making any of the above decisions.
If we decide to defer access, we will give you reasons for deferral and when you will be given access.
We will try to deal with your request as soon as possible and within 20 working days of receiving your application. If we need to consult a third party or we need to retrieve archived records, the 20-day period will be extended by 10-15 days. We may not always be able to meet these timeframes, for example, if there is a large amount of information or many people to consult. We will let you know if this is the case and negotiate a longer timeframe with you. If your request will involve an unreasonable amount of processing work and time, we will ask you to revise your request. The time to revise the request will not be counted in calculating the deadline.
If we do not decide your access application within the deadline, it is deemed to be refused. We will continue to process your application, but your application fee will be refunded and you may seek a review of this deemed refusal. This will not apply if an extension of time has been arranged or payment of an advance deposit is pending. You will be advised of any changes to the timeframe in writing.
We try to make information available wherever possible. However, you may not be able to obtain information if there is an overriding public interest against disclosure. This can apply to information such as:
We can only refuse access to information if the public interests against disclosure outweigh the general public interests in favour of disclosure. There is no limit to the matters we can take into account in favour of releasing information. We will let you know the reasons if we decide not to release information.
We can also refuse an application if:
There are a range of penalties that can be applied under the GIPA Act for the following conduct:
If you are seeking information not available please contact us on 02 5943 2004 or by email at MLHD-Executive@health.nsw.gov.au.