How we work with you
We work with GPs, clinicians and other health care providers, where possible, to integrate care and improve the experience and health outcomes for people in the regional communities we serve.
About our services
We offer services to help clinicians support patients in regional and remote areas with expert clinical care resources and advice.
Critical Care Advisory Service (CCAS)
The Critical Care Advisory Service (CCAS) is the first point of contact for all hospitals within Murrumbidgee LHD without specialist critical care resources, who need expert critical care advice to better look after very sick or injured patients.
The service is:
- suitable for doctors and nurses who are treating critically ill or injured patients who need a higher level of care
- supported by teleconferencing facilities including cameras which allow nurse coordinators to see patients and talk to treating doctors and nurses in real time, and
- has access to doctors trained in emergency medicine, including specialists, intensive care specialists, as well as NSW Ambulance and Murrumbidgee LHD patient transport services.
Contact
You can contact the CCAS 7 days a week by calling 1800 904 355 (choose option 1) between 7am to 11pm.
Remote Medical Consultation Service
The Remote Medical Consultation Service (RMCS) provides medical advice over the phone to ensure patients receive the treatment they need when they need it. The RMCS support clinicians in outlying hospitals by prescribing medical treatments, providing first aid advice and identifying when further care is required.
Sometimes hospitals in outlying areas on Medical COSOP (Critical Operations Standard Operating Procedures) meaning they are not staffed by doctors all the time.
In such instances the RMCS allows clinicians to:
- seek advice on appropriate treatment options
- have patients assessed via phone or video link
- avoid admitting or transporting patients long distances unnecessarily.
Contact
You can contact the RMCS 7 days a week on 1800 904 355 (choose option 3) between 7am to 11pm.
Referral information for clinicians
Clinicians can access referral information and forms for the following services in Murrumbidgee LHD:
Service contacts
| Service | Contact |
|---|---|
| Critical Care Advisory Service | 1800 904 355 (choose option 1) |
| Remote Medical Consultation Service | 1800 904 355 (choose option 3) |