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Visiting Family/Friends in Hospital?

Visitor access during COVID-19 -

Updated 15 February 2022

In line with NSW Health’s updated hospital visitor guidelines, Murrumbidgee Local Health District is making changes to increase visitor access in all our facilities.

Patients and residents can have two fully vaccinated visitors aged 12 years and over, plus two children aged under 12 years per day. At least 1 dose of vaccine is required for children 5 - 12 years of age.

All visitors will be screened on entry and must agree to wear a mask and other personal protective equipment as necessary and follow the advice of healthcare staff at all times.

If a visitor wishes to see a COVID-19 positive patient, the request will be clinically assessed.

In end of life situations, individuals who have COVID-19 or are not fully vaccinated can be risk assessed to visit a direct family member.

Visitors will be permitted if they:

  • have had two doses of a recognised vaccine (unless they have a medical exemption)
  • have not tested positive to COVID-19 within the last 7 days
  • are not a high-risk contact of someone who has COVID-19 in the previous 14 days.  A high-risk contact is someone who has spent more than four hours in a home, accommodation premises
    or care facility with someone who has COVID-19.
  • do not have COVID-19 symptoms
  • have not arrived from overseas in the past 7 days

Visitors are always welcomed on the basis of compassionate care, including if:

  • the patient is at end-of-life
  • the patient is ill with a life-threatening condition or diagnosis
  • it is beneficial for the patient's emotional or physical wellbeing, including for women who are giving birth
  • the patient has a mental illness, and you are their designated Carer/Principal Care Provider as determined under the Mental Health Act
  • the patient is living with dementia or a cognitive impairment and you are their person responsible or person to contact
  • you are required to provide an informal language service
  • you are a carer of a patient with a disability
  • you are accompanying someone to the emergency department or outpatient clinic
  • you are supporting the patient's care upon leaving hospital
  • the patient is under 16 and you are the patient's parent or guardian.

For a list of facilities of MLHD facilities go to: www.mlhd.health.nsw.gov.au/our-facilities

Hospital Visiting Hours

We recognise that family and friends are really important to helping patients feel better and recover faster.  

We want you to visit when you can but it’s important to be sensitive to all patients. In special circumstances visiting hours may be flexible and we suggest you contact the Nurse Unit Manager or Nurse-in-charge on the ward prior your visit if you have special circumstances. Contact information for each facility can be found on the 'Our Facilities' page.

 “After Hours” access can be arranged if required.

Visitors who are unwell or have flu like symptoms are asked to please not visit the hospital.

Hospital Etiquette    

Being aware and considerate really helps us to keep our hospitals and facilities safe. This includes understanding when you should and shouldn’t visit.

We ask that you always follow the basic rules of hand hygiene and if you’re not well, don’t visit until you are feeling better.

Often our natural defences are weakened when we are not well, or after an operation. It is important to take this into consideration if you are a patient of a facility, or visiting a patient of a facility.

You should always adhere to the directions of the facility and the health care workers.

It is important we all work together to protect loved ones, health care workers and everyone within our facilities.

Last updated: 15 February 2022
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