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Visiting Family/Friends in Hospital?

Visitor access during COVID-19 restrictions

This screening advice is for visitors entering a healthcare facility. This advice does not apply to any person seeking urgent medical attention.

All visitors entering a NSW Health hospital or health service must be screened at entry.

Visitor restrictions are currently in place for all MLHD health facilities to protect residents and patients from infection of COVID-19.

A visitor is regarded as someone who is a family member, carer or friend who is visiting, accompanying, or providing support to someone who is a current patient in the healthcare facility.

These questions are to be asked by the screening officer prior to a visitor being permitted entry to a healthcare facility.

  1. Have you checked in using the QR code?
  2. Can you provide evidence of full COVID-19 vaccination?
  3. Do you have any symptoms of COVID-19?
  4. Have you been identified as a close contact of a COVID-19 case in the past 14 days?
  5. Have you returned from overseas in the past 14 days?

Generally, a visitor who has returned from overseas in the last 14 days should not be permitted to enter a health care facility.

Full details can be found at:

MLHD allows exemptions for maternity, children and palliative patients. Please ask the Nurse Manager or the Facility Manager for more information about exemptions at your hospital.

Contact your relevant health care facility for more information. 

Hospital Visiting Hours

We recognise that family and friends are really important to helping patients feel better and recover faster.  

We want you to visit when you can but it’s important to be sensitive to all patients. In special circumstances visiting hours may be flexible and we suggest you contact the Nurse Unit Manager or Nurse-in-charge on the ward prior your visit if you have special circumstances. Contact information for each facility can be found on the 'Our Facilities' page.

 “After Hours” access can be arranged if required.

Visitors who are unwell or have flu like symptoms are asked to please not visit the hospital.

Hospital Etiquette    

Being aware and considerate really helps us to keep our hospitals and facilities safe. This includes understanding when you should and shouldn’t visit.

We ask that you always follow the basic rules of hand hygiene and if you’re not well, don’t visit until you are feeling better.

Often our natural defences are weakened when we are not well, or after an operation. It is important to take this into consideration if you are a patient of a facility, or visiting a patient of a facility.

You should always adhere to the directions of the facility and the health care workers.

It is important we all work together to protect loved ones, health care workers and everyone within our facilities.

Last updated: 29 November 2021